Non-Emergency Medical Transport
Safe, Reliable Medical Transportation — When It Matters Most
Swift Transportation provides compassionate, on-time NEMT services across Massachusetts, Connecticut, and Tennessee. Medicaid accepted. ADA-compliant fleet. 24/7 dispatch.
More Than a Ride — A Commitment to Your Care
Missing a medical appointment isn't just an inconvenience — it can have serious health consequences. Swift Transportation exists to make sure that never happens. Our trained drivers, accessible vehicles, and 24/7 scheduling ensure every patient gets to their appointment safely and on time, every time.
Our Fleet
Vehicles Built for Every Passenger Need
From ambulatory riders to wheelchair users, our fleet is equipped to transport every patient with safety and dignity.
Mercedes-Benz Metris — Wheelchair Accessible Van
Up to 2 wheelchair passengers or 5 ambulatory
Our flagship NEMT vehicle. The Mercedes-Benz Metris features a hydraulic rear lift, tie-down securement system, and climate-controlled cabin. Ideal for wheelchair users, stretcher transport, and passengers requiring extra space and stability.
- Hydraulic lift gate
- 4-point wheelchair tie-down
- Climate control
- Wide sliding door entry
- Stretcher-capable configuration
Honda Odyssey — Ambulatory Minivan
Up to 7 passengers
The Honda Odyssey offers generous interior space for ambulatory patients, small groups, and passengers who need extra room. Comfortable seating, smooth ride, and easy entry make it ideal for longer trips and group transport.
- Spacious cabin
- Easy step-in entry
- Climate control
- Ideal for groups and families
- Long-distance comfort
Honda Accord Hybrid — Ambulatory Sedan
Up to 3 passengers
For ambulatory patients who need a comfortable, reliable ride to appointments. Our late-model Honda Accord Hybrid sedans are clean, well-maintained, and driven by trained, professional drivers.
- Door-to-door assistance
- Driver escort to building entrance
- Comfortable seating
- Climate control
- Ideal for dialysis, chemo, and routine visits
What We Cover
NEMT Services We Provide
Dialysis Transport
Scheduled, recurring rides to and from dialysis centers — three times a week, every week, without fail.
Hospital Discharge
Safe, coordinated transport home after hospital stays, with driver assistance from room to vehicle.
Specialist Appointments
Long-distance and local rides to specialist offices, imaging centers, labs, and outpatient facilities.
Chemotherapy & Radiation
Compassionate transport for cancer treatment appointments, with patient comfort as the top priority.
Mental Health Appointments
Discreet, respectful transport to behavioral health, therapy, and psychiatric appointments.
Physical & Occupational Therapy
Reliable rides to rehabilitation centers and therapy appointments to support recovery.
Nursing Home & Assisted Living
Facility-to-facility and facility-to-appointment transport for residents of nursing homes and assisted living communities.
Medicaid & Insurance Trips
We work with Medicaid managed care organizations and insurance providers to coordinate covered transportation benefits.
The Process
How NEMT Booking Works
Request Your Ride
Book online or call our 24/7 dispatch team. Provide your pickup location, destination, appointment time, and any accessibility needs.
Confirm & Schedule
We confirm your booking and assign a trained driver. You'll receive confirmation with your driver's details and estimated arrival time.
Door-to-Door Pickup
Your driver arrives on time, assists you from your door to the vehicle, and ensures you're safely secured for the journey.
Safe Arrival
We deliver you to your appointment and can arrange return transport. Our dispatch team monitors every trip in real time.
Insurance & Medicaid Transport
Swift Transportation works with Medicaid managed care organizations, Medicare Advantage plans, and private insurance providers across MA, CT, and TN. If you're unsure whether your transportation is covered, call our team — we'll help you verify your benefits.
Coverage
NEMT Service Areas
Connecticut
Hartford, New Haven, Bridgeport, Stamford, Waterbury, Meriden, New Britain, West Hartford, Norwalk, Danbury
Massachusetts
Boston, Springfield, Worcester, Lowell, Cambridge, Brockton, New Bedford, Quincy, Lynn, Fall River
Tennessee
Nashville, Memphis, Knoxville, Chattanooga, Clarksville, Murfreesboro, Franklin, Jackson, Johnson City
Ready to Schedule Your Medical Transport?
Book online in minutes or call our 24/7 dispatch team. We'll confirm your ride and handle the rest.