Swift Transportation Service team

About Us

Transportation Built on Trust, Compassion, and Reliability.

Swift Transportation Service was founded with a single purpose: to make sure no one misses a medical appointment or important trip because they couldn't find a safe, dependable ride.

Our Story

Why We Started Swift

Swift Transportation Service was born from a firsthand understanding of how critical reliable transportation is for patients and families navigating the healthcare system. Too many people — elderly patients, dialysis patients, individuals with disabilities — were missing appointments, delaying care, or relying on unreliable options simply because they lacked a safe way to get there.

We set out to change that. Starting in Connecticut and expanding across Massachusetts and Tennessee, Swift Transportation Service has grown into a trusted partner for patients, families, healthcare facilities, and insurance providers who need transportation they can count on — every single ride.

Today, we operate a modern, ADA-compliant fleet with trained, compassionate drivers who treat every passenger with the dignity and care they deserve.

Driver assisting a patient

Our Mission

Getting People Where They Need to Be — Safely and On Time.

Our mission is simple: provide safe, reliable, and compassionate transportation that removes barriers to healthcare and quality of life. Whether it's a dialysis patient who needs three rides a week, a senior attending a specialist appointment, or a corporate traveler heading to the airport — every passenger deserves a driver who shows up on time, treats them with respect, and gets them there safely.

Compassion First

We treat every passenger as we would treat a member of our own family — with patience, dignity, and care.

Reliability

On-time performance isn't a goal — it's a standard. Our passengers depend on us, and we take that seriously.

Safety

Every vehicle is maintained to the highest standards. Every driver is trained, certified, and background-checked.

Integrity

We do what we say we'll do. Transparent pricing, honest communication, and no surprises.

Where We Operate

Serving Three States, One Standard of Care.

Swift Transportation Service operates across Massachusetts, Connecticut, and Tennessee — providing consistent, high-quality transport no matter where you are.

CT

Connecticut

Our home state and headquarters. We serve patients and facilities throughout Hartford, New Haven, Bridgeport, Stamford, Waterbury, and surrounding communities.

MA

Massachusetts

Serving the Greater Boston area, Springfield, Worcester, and communities across the Commonwealth for medical and livery transport.

TN

Tennessee

Providing NEMT and livery services in Nashville, Memphis, Knoxville, and surrounding areas for patients and healthcare partners.

Licensed, Insured & Compliant

We meet every regulatory requirement to operate safely and legally in all service states.

Fully licensed in CT, MA & TN
Commercially insured
ADA-compliant fleet
HIPAA-aware operations
CPR-certified drivers
Background-checked staff
Medicaid & Medicare transport provider
24/7 dispatch operations

Ready to Ride with Swift?

Book a ride online or call our dispatch team anytime — we're here 24/7.